Cookie Notice

Cookies and local storage help websites remember information in a browser. Servavo uses these technologies for necessary product functions such as owner login, secure checkout redirects, customer carts, and showing order status after a customer returns from Stripe on the same phone or browser.

Servavo uses necessary cookies or storage for authentication, security, fraud prevention, cart recovery, order status, checkout routing, and service reliability. These are needed for the app to work correctly and cannot be fully disabled inside Servavo. Customer order status storage is used to connect a receipt page back to the same device used at checkout, without creating a customer account. When storage is blocked or private browsing limits it, Servavo may warn customers that order status may not be saved on that device.

Clerk may use cookies for owner login and session security. Stripe may use cookies or similar technologies for checkout, fraud prevention, payment security, and connected-account onboarding. Convex and Vercel may use operational technologies needed for hosting, realtime communication, and service security.

Servavo does not currently use third-party advertising cookies. If analytics, advertising, or optional tracking tools are added later, this notice should be updated and additional consent controls may be needed depending on where users are located.

You can block or delete cookies and local storage in your browser settings. If you do, some Servavo features may not work, including owner login, cart recovery, checkout return handling, and customer order status on the same device. Clearing browser data may remove the saved link between a customer device and a past order receipt. If a customer sees a storage warning after payment, they should keep the receipt page open or take a screenshot of the order number and pickup key.

Cookie questions can be sent to support@servavo.com. Replace this contact email with your official support email before public launch.